The customer has the ability to change the purchased products within 14 calendar days from the moment of receipt at his own expense. The products you want to return should be in excellent condition. The goods are your responsibility until they reach our warehouses, so you need to make sure they are properly packaged and can not be damaged on the road. In case a product is returned in unsuitable condition then it will be returned to you.

In case the product delivered to you is wrong or defective, our store will replace it. The return will be made with costs that will be borne by our store. The replacement will be done after receiving the original product, to confirm the incorrect shipment.

Before taking any action, you should contact the online store at +302651 046370

Along with the products you must include all the documents that accompanied it (receipt of retail sale, invoice and delivery note...).